Washing Machine
E93
The E93 error code on an Electrolux washing machine indicates a configuration or machine identity fault — meaning the control board cannot correctly identify the machine’s settings or programme configuration. It’s a moderately serious fault that will prevent normal use, but in many cases it can be resolved without a costly repair.
What does this error mean?
E93 signals that the main electronic control board (PCB) has detected a mismatch or corruption in the machine’s internal configuration data — essentially, the board doesn’t recognise the model settings it should be running. This can happen after a power surge, a software glitch, or a failed component swap. On Electrolux machines, this code is sometimes described as a ‘wrong configuration’ error, meaning the software and hardware aren’t communicating correctly.
Est. repair cost
£100–£200 for professional PCB diagnosis and repair/replacement; hard reset is free to try first
🔍 Likely causes
🛠️ Step-by-step fix
Perform a hard reset: turn the machine off at the wall socket, leave it unplugged for 10–15 minutes, then plug it back in and attempt to start a cycle. This clears temporary software faults.
Check your fuse box for any tripped RCDs or breakers that may have been caused by a power surge — reset them if needed before retesting.
Inspect the back and sides of the machine for signs of recent DIY repairs or non-original replacement parts. If a PCB was previously replaced by a non-specialist, it may need to be programmed specifically for your model.
Check the wiring connections behind the door panel and around the control board area for any visibly loose or burnt-looking connectors — but do NOT open the back panel or interfere with the PCB yourself. If you spot something, this is a job for an engineer.
If the error persists after a reset, note your full model number (found inside the door rim on the rating plate) and contact an Electrolux-approved service engineer. This fault almost always requires professional diagnostic equipment to confirm whether it’s a PCB programming issue or a failed board.
📞 When to call a professional
Call a qualified appliance engineer if the error code returns after a hard reset, or if you suspect the control board has been previously replaced with an incompatible part. Tell the engineer you have an E93 ‘wrong configuration’ fault and provide your full model number — they will likely need to reprogram or replace the PCB. Do not attempt to open the rear panel or tamper with the PCB yourself, as this involves mains-voltage components.
⚖️ Repair or replace?
A professional PCB repair or replacement on an Electrolux washing machine typically costs £100–£200 in the UK, including parts and labour. If your machine is under 5 years old, repair is almost always the right call. For machines over 8–10 years old approaching the end of their lifespan, weigh the repair cost against a new mid-range machine (£350–£600), especially if other faults have occurred recently.