Tumble Dryer
F14
The F14 error code on an Electrolux tumble dryer signals a fault with the NTC temperature sensor — the component that monitors heat inside the drum. It’s a moderately serious fault that will stop your dryer from running safely until it’s resolved.
What does this error mean?
The F14 code means your dryer’s control board is receiving an abnormal reading from the NTC (Negative Temperature Coefficient) thermistor, which continuously monitors drum temperature during a cycle. Either the sensor is reading a temperature outside its expected range, or the signal has been lost entirely. The dryer shuts down as a precaution to prevent overheating or fire risk.
Est. repair cost
£10–£25 DIY NTC sensor replacement; £80–£180 professional repair (sensor or PCB diagnosis and fix)
🔍 Likely causes
🛠️ Step-by-step fix
Switch the dryer off at the wall, wait 10 minutes, then power it back on and run a short cycle — an intermittent sensor glitch can sometimes clear itself after a full reset.
Clean the lint filter thoroughly — remove it from inside the door, rinse under the tap, and leave to dry fully before replacing. A restricted filter causes overheating that can trigger F14.
On condenser models, remove and clean the heat exchanger (condenser unit) at the bottom of the machine — rinse it under a running tap until the water runs clear, let it dry, and refit it. Do this every 1–2 months as routine maintenance.
Inspect the NTC sensor location (typically mounted inside the drum casing near the heater) for visible damage, burnt marks, or loose wiring connectors. If a connector is simply unplugged, reattach it firmly — do NOT attempt this if you are unsure how to safely access internal components.
If the fault persists after cleaning and a reset, order a replacement NTC thermistor for your specific Electrolux model number (check the sticker inside the door). This is typically a plug-and-play part requiring basic screwdriver skills — watch a model-specific video guide before attempting.
If the NTC sensor has been replaced and F14 still appears, the main PCB is the likely culprit — stop DIY at this point and call a professional.
📞 When to call a professional
Call a qualified appliance engineer if the error persists after cleaning the filters and replacing the NTC sensor, as the control board may need diagnosis or replacement. Also call a professional if you are uncomfortable accessing internal components — tell the engineer you have an F14 fault on your Electrolux tumble dryer and that you suspect the NTC sensor or PCB. Most reputable engineers can diagnose this in a single visit.
⚖️ Repair or replace?
A DIY NTC sensor fix costs very little and is worth attempting on any machine. Professional repair — covering diagnosis, the sensor or PCB, and labour — typically runs £80–£180. If your dryer is over 8 years old and the PCB is at fault, repair costs can approach or exceed the price of a reliable mid-range replacement (£250–£400), so replacement becomes the more sensible choice. For machines under 6 years old, repair is almost always the better value option.