Washing Machine
E60
The E60 error code on an Electrolux washing machine indicates a fault with the heating circuit — specifically, the appliance cannot heat the water correctly. It’s a moderately serious fault: your machine may still run cycles, but clothes won’t be washed properly and the issue won’t resolve itself.
What does this error mean?
E60 signals that the washing machine’s control board has detected a problem in the heating system — either the water isn’t reaching the target temperature within the expected time, or the heater circuit is open or shorted. The machine monitors water temperature via a thermistor (temperature sensor); if the readings don’t match what the heater should be producing, it throws E60 and halts or skips the heating phase. This is an electrical fault, not a mechanical one, so some DIY checks are safe — but opening the heater circuit itself is not.
Est. repair cost
£80–£150 professional repair; £15–£55 DIY parts only (element £15–£35, thermistor £10–£20)
🔍 Likely causes
🛠️ Step-by-step fix
Reset the machine: Turn the washing machine off at the socket, wait 5 minutes, then switch it back on and start a hot cycle (60°C). A transient glitch can trigger E60; a reset often clears it.
Run a descale cycle: If you live in a hard-water area (most of England), run an empty 90°C cycle with a full sachet of proprietary washing machine descaler (e.g. Calgon or Dr. Beckmann). Limescale on the element is a leading cause of E60.
Check and clean the filter: A blocked pump filter can cause poor water flow and affect heating. Locate the filter behind the small panel at the bottom front of the machine, unscrew it slowly, drain the water, and remove any debris.
Inspect the visible wiring: Pull the machine gently away from the wall and check the plug and socket for scorch marks or burning smells. If you see any, do not use the machine — call an engineer immediately.
Test the heating element resistance (if comfortable with a multimeter): After isolating the machine from the mains, a qualified DIYer can access the element at the rear and test it for continuity. A reading outside 20–30 ohms typically confirms a failed element. Replacement elements for Electrolux machines cost £15–£35 online. If you’re not confident, stop here and call a professional.
Check the thermistor: With the machine isolated, the NTC sensor (usually clipped to the drum or near the element) can be tested with a multimeter. At room temperature it should read roughly 10–15 kΩ; a wildly different reading means replace it (£10–£20 for the part).
📞 When to call a professional
Call a qualified appliance engineer if the reset and descale don’t clear the fault, if you see any burnt wiring or smell burning, or if you’re not comfortable using a multimeter near electrical components. When you call, tell them: ‘My Electrolux washing machine is displaying error code E60 — I suspect a heating element or thermistor fault.’ This lets them bring the likely parts and saves a return visit.
⚖️ Repair or replace?
A professional repair for an E60 fault typically costs £80–£150 all-in (call-out plus parts), depending on whether it’s the element, thermistor, or PCB that’s failed. If your Electrolux machine is under 7 years old, repair is almost always worth it — Electrolux machines have a solid reputation for longevity. If it’s over 8–10 years old and has had previous repairs, a new mid-range washing machine (£400–£600) is likely the more economical long-term choice.